1. Is your consignment picked and delivered on time?

Yes No

2. How safely is your cargo handled?

Very Safe Safe Not so Safe Mostly UnSafe Totally UnSafe

3. Rate our Customer Service Representatives, in terms of their attitute? (Best is 10 and Worse is 1)

10 09 08 07 06 05 04 03 02 01

4. How easy or difficult it is to contact TCI EXPRESS person when required?

Very Easy Easy Not so easy Difficult Very Difficult

5. Are you aware about our Toll Free Number (1800 2000 977) and Web Services?

Yes, I am aware and using it No, I am not aware Chatbot Mobile App Nattrack system (Consignment tracking)

6. Share your experience using Our Toll Free No: (Best is 10 and Worse is 1)

10 09 08 07 06 05 04 03 02 01

7. How is your complaint addressed or resolved?

Immediately Within 24hrs Within 2-3 days Within a week Never

8. Overall experience with TCI EXPRESS

Excellent Very Good Good Average Poor Very Bad Pathetic

9. Will you recommend TCI EXPRESS to others?

Yes No

TCI EXPRESS Services

Regd. Office :-Flat Nos. 306 & 307, 1-8-271 to 273, 3rd Floor Ashoka Bhoopal Chambers, S.P. Road, Secunderabad - 500003 (Telangana)
Corp. Office :-TCI House, 69 Institutional Area, Sector-32,Gurugram-122 001, Haryana.
Toll Free .:1800 2000 977,
E-mail:info@tciexpress.in, Web:www.tciexpress.in